Our Reviews

Amazing service – highly recommended

After trying to sell our property for many months with 2 different national chains, I was delighted with Steph’s service. Her attention to detail and ideas where a breath of fresh air compared to the very stale “were doing everything we can” that was sent to me by the national chains.

 

Steph has produced an online video uploaded to social media, created virtual pictures to show furniture in the property, compared to the others who put it on Rightmove only.

 

Steph answers the phone at 9 pm at night to maximise conversions which made a huge difference from the national in which for 8 continuous calls during office hours went to voicemail without response.

 

I would definitely recommend Steph to anyone who wants someone who will work tooth and nail to sell their property to earn commission as opposed to branch staff who are content with picking up wages regardless of the success of the sale.

David Hignett –  Southport

Stephanie is a pleasure to deal with

Stephanie is a pleasure to deal with. Very quick to respond to emails and made the daunting process of selling a house a piece of cake. Thanks again.

James Linley – Marshside, Southport

The Dream Team

Thank you Steph and Simon for providing an excellent service you have been brilliant.  I’d just like to thank Simon and Steph for once again providing a first class service.  I have used Wall and Macnab’s surveys twice now and been 100% satisfied on both occasions.  Arranging an appointment with Steph is very quick and easy. Simon’s reports are returned very quickly which is amazing given the level of detail.  The content is bursting with information as well as a huge number of visuals.  Simon is also there to help with any queries you may have had time to absorb the content of the report so you are left in no uncertain terms.  All in all brilliant, brilliant service from Steph and Simon.  I can’t recommend them enough.  Thank you both so much.

Michael Howard – Liverpool

Excellent Service

Thank you Steph and Simon for providing an excellent service, you have been brilliant.

Dr Raj Patel – Crosby

Fantastic service from this agency

Fantastic service from this agency. I have had several surveys conducted via this agency and have always found their work to be extremely thorough and professional. I would highly recommend.

Kay Bromley – London

Fantastic help and support

Very friendly and professional service! Thank you very much – would definitely recommend.

Barbara Hughes – Rainhill

We were recommended and not disappointed

We were recommended to use Wall & Macnab Ltd by a friend and what a great piece of advice that was.  The help and advice that we’ve received from both Stephanie and Simon during the process of selling and buying our new home has been outstanding.  They have been really helpful in our decision making and have offered friendly honest and professional advice throughout.  I would not hesitate in recommending Stephanie and Simon to you.

David Mottram – Crosby

Stephanie is professional

Stephanie is professional, friendly and easy to contact. She is timely and always delivered when promised to. I would recommend her unreservedly.

Anne Crouch – Edenbridge

Steph is a credit to the estate agency world…

Steph friendly, personable, credible, responsive and has a wealth of experience to call upon.An absolute pleasure to deal with – and she gets results for you.
I’ve dealt with countless estate agents in my line of business over the years and Steph is streets ahead, an exceptional professional.My honest feedback; put your faith in her and she won’t let you down.

Matt Hardman – Birkdale

The best agent ever

I have dealt with Stephanie for a number of years, she is always responsive and focused on your needs as a client, easy to talk to and gets results. I have recommended Steph to several friends as well, and they have all been happy with her service.In a world where estate agents don’t get the best press, Stephanie shines way above the others.

Martin Macmillan – Birkdale

Steph was great from start to finish

Steph was great from start to finish.  Good advice all the way through, very professional and nothing was too much for her.  We would not hesitate to recommend her, she couldn’t have made the process of selling our house easier.

Samantha Tanner  – Formby

Professional and affable

The level of professionalism and understanding of her clients needs is amazing.  I’ve had the benefit of her service and of also of seeing the result of her assistance of friends property requirements. The service she gives is clear, professional and affable.

Tanya Wright – Formby

Brilliant from start to finish

We just wanted to express sincere thanks for all your efforts with our rental property.  As always, you’ve gone above and beyond and treated us like your only clients. We are confident that your fantastic communication and efficiency has resulted in a quick turnaround and we are very grateful for you professionalism and commitment.  After such a positive experience, you’ll be highly recommended and we will, of course, be returning for sales and letting.

Nuala Murphy – Crosby

Friendly, professional and knowledgeable

When letting my property I found Stephanie to offer an outstanding service.  She was very friendly, professional and knowledgeable. Throughout the letting process her level of communication, reliability and honesty was excellent, enabling the whole process to run smoothly by offering invaluable information to help let my property.  I could have not been happier with the high standards and great personal service from start to finish; I would highly recommend Steph Macnab Estate Agents

Craig – Southport

Great work

Thank you for your outstanding work on the surveying of the houses in Portland Street and Marshside Road. Your painstaking efforts enabled me to decide on the Marshside Road property. Thanks for your great work.

Len Capling – Southport

Best possible service

Claire House Children’s Hospice have been working with Stephanie Macnab for over 6½ years. During this time the service has always been efficient and professional, ensuring we are kept legally compliant and informed of any day to day issues in a timely manner.  On numerous occasions Stephanie has gone above and beyond our contractual arrangements to ensure the tenant and Claire House have received the very best possible service.  When preparing the flats for new tenants she has an eye for detail ensuring they look at their best for viewings without spending large sums of money.  I would happily recommend Stephanie and her company to anyone looking for managing agent services.

Bruce Dodd – Claire House Children’s Charity Head of Facilities & Estates – Southport

“I contacted Stephanie Macnab estate agents when letting out one of my properties.  Stephanie provided a highly professional and effective service, keeping me informed every step of the way.  I was very impressed by how my property was advertised, applicants were vetted and a suitable tenant was found in a matter of days.  I would highly recommend Stephanie Macnab Estate agents and will definitely use them again”.

Chris – Southport