Our Fees

The vast majority of estate agents never publish their fees. Why? Because they charge what they can get away with. If they can get away with charging you a higher fee than your neighbours, then they will. Customers end up paying different fees for the same service. This is how estate agency has been run for the last 50 years. We believe that this is unfair.

As part of our customer service we have decided to be one of the very few estate agents to publish our fees. We also offer two simple service options for sales and lettings so you can choose which service is right for you. From our Essentials Plus service, to a fully tailored personal service, we have an option to suit you.

Essentials
Plus

1% + VAT

Personal Valuation & Pre-Sale Advice
Single Point of Contact
Professional Photography
2D & 3D Floorplans
Standard Brochure
Listing on Rightmove
For Sale Board
Buyer Registration
Offer Negotiation
Instruct Solicitors
Sales Progression
Full Support
8am-9pm 7 Days a Week
No Sale, No Fee**

Tailored
Just For You

1.5% + VAT

Personal Valuation & Pre-Sale Advice
Director Point of Contact
Premium Photography
2D & 3D Floorplans
Bespoke Brochure
Rightmove Premium Listing
For Sale Board
Buyer Registration
Fully Accompanied Viewings
– Out of Hours & Weekends.
Offer Negotiation
Instruct Solicitors
Sales Progression
Full Support
24/7
Virtual Tour & EPC Included
Anything else you want within reason!
No Sale, No Fee**

* Premium professional photography includes night, high level and drone where possible.

** Excluding disbursements and third party fees agreed in writing.

Let Only

5% + VAT

Property Consultation
Internet Property Advertising
To Let Board
Tenant Referencing
Tenant Identification Checks
EPC and Gas Safety Compliance Check
Tenancy Preparation
First Month Rent Collection
Deposit Collection and Registration

(5% Fee calculated by reference to annual rent)

Rent Collection

10% + VAT

Property Consultation
Internet Property Advertising
To Let Board
Tenant Referencing
Tenant Identification Checks
EPC and Gas Safety Compliance Check
Tenancy Preparation
First Months Rent Collection
Deposit Collection and Registration
Tenancy Renewal
Rent Arrears and Debt Recovery Assistance
Rent Collection Service Including Monthly Statements
Overseas Landlord Tax Assistance

(10% Fee calculated by reference to monthly passing rent)

Essentials Plus

Who is this service suitable for?

Our Essentials Plus Service option is designed to take the stress out of selling  your home. You will be assigned an experienced point of contact, who will look after every aspect of your sale, from marketing to moving. Our Plus Service is for those who really want their home to stand out from the crowd, with in-house professional photography, 2D and 3D floor plans and listings on Rightmove as well as on our own website, stephaniemacnab.co.uk 

We will look after everything for you; we will arrange and accompany all viewings, were requested,  and provide honest feedback in real time. We are available 7 days a week from 8am until 9pm, and often operate out of these hours too.

Our Plus Service is perfect for those who want a single point of contact throughout, for busy professionals and families who want a personal approach without sales spin, jargon or secrecy. If you simply want to hand over the keys and let us look after everything else, this is the service for you.

Tailored

Who is this service suitable for?

Our Tailored Service is for those who expect an on-demand service conducted in a discreet manner  and the personal attention of Stephanie Macnab.  This service is for those who demand results and expect contact 24/7.  

Your property will stand out from the crowd, we offer premium professional photography including high level/drone photography and day & night images,  2D and 3D floor plans and ‘Premium Listing’ on Rightmove as well as on our own website, stephaniemacnab.co.uk 

We will look after everything for you; we will arrange and Stephanie will accompany all viewings,  and provide honest feedback.  If you have any particular requirements I’m sure we can accomodate.

Let Only

Our Let Only Service is designed for those who simply want us to find a tenant, sign them up and move them in. We we will collect the first months rent and register the deposit.

The rent collection and property management is handled by you.

Rent Collection

Our Rent Collection Service is designed for those who simply want us to find a tenant, sign them up and move them in and look after the collection of the rent on a monthly basis, as well as registering the initial deposit.

The property management is handled by you but don’t worry, we’ll be there to help you where we can.