The creation of Stephanie Macnab Estate Agents, part of Wall & Macnab Ltd, is a collaboration between husband and wife team Stephanie and Simon. It was driven by their desire to create something new within the local estate agency market.
Stephanie says “We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs.
We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties.
Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly.
Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency.
There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred.
The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, in the age of new online start ups, we have taken the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering.
We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From a simple online marketing presence, called Online Essentials, through our Essentials plus, which provides additional support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more.
One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.”